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STORIES ON HEALTH
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Fresh Air Really Could Be Best Medicine
(NAPSI)-Today's vehicles are among the best built, but without routine
care and maintenance they will age prematurely and rack up unnecessary repair
bills. Here are some tips on finding a good repair establishment from the
pros at the nonprofit National Institute for Automotive Service Excellence
(ASE):
• Start shopping for a repair facility before you need one.
• Ask your friends and associates for their recommendations; consult
local consumer groups.
• Look for a neat, orderly facility with modern equipment and a
courteous staff willing to answer your questions.
• Look for policies regarding estimated repair costs, diagnostic fees,
guarantees, acceptable methods of payment, etc.
• Ask if the repair facility specializes or if it usually handles your
type of repair work.
• Look for signs of professionalism in the customer service area, such
as community or customer service awards.
• Look for evidence of qualified technicians: trade school diplomas,
certificates of advanced courses and ASE certification.
ASE was founded to improve the quality of automotive
service and repair through the voluntary testing and certification of
automotive technicians. ASE-certified technicians wear blue and white ASE
shoulder insignia; their employers often display the blue and white ASE sign.
Visit www.ase.com for more car care tips.
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